Refund policy

Return and Refund Policy

Customized Products Due to the personalized nature of our custom products, we do not accept returns, exchanges, or cancellations once an order has gone into production, unless the item arrives damaged or defective.

Damages and issues Please inspect your order upon reception and contact us within 7 days of delivery if the item is defective, damaged, or if you receive the wrong item. Please include clear photo evidence of the issue in your message so that we can evaluate the issue and make it right.

Refunds or Replacements If your request is approved due to a defect or error on our part, we will either send a replacement or issue a refund to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

yuhewaimao@163.com。